Privacy Policy

Information Categories Collected

To provide a secure environment, Mond collects several types of data:

Personal Identifiers: Full name, date of birth, and contact information.

Technical Logs: IP addresses, browser versions, and device identifiers.

Transactional History: Details regarding your financial interactions and account activity.

Support Logs: Records of your inquiries sent to our customer service team.

Legal Grounds for Processing

We process your data based on several legal frameworks, including the fulfillment of our contractual obligations to you, our legitimate interests in maintaining a secure site, compliance with Canadian legal mandates, or where you have provided explicit consent.

Primary Use of Data

Mond utilizes your information to verify your identity, process secure transactions, resolve technical issues, and detect potential security threats. We may also use anonymized data to improve the overall quality of our digital services.

Data Retention and Storage

Personal information is retained only for as long as necessary to provide our services or to comply with statutory retention periods. Once the data is no longer required, it is securely purged from our systems.

Information Sharing and Protection

We do not sell your personal information. We may share data with verified service providers who assist in our operations, such as payment processors. Your data may be processed in locations outside of Canada, but we ensure that equivalent data protection safeguards are applied globally.

Technical Security Measures

We employ reasonable physical and digital safeguards, including encryption protocols, to protect your data. However, no digital platform can provide an absolute guarantee of security against all potential risks.

Your Legal Rights

Under Canadian privacy laws, you may have the right to request access to the data we hold about you, to correct any inaccuracies, or to request the deletion of your personal records. To exercise these rights, please contact our privacy team.

Contact for Privacy Requests

For all inquiries regarding your personal data, please contact us at:

Email: mond_support@gmail.com

Policy Updates

Changes to our privacy practices will be updated on this page with a new effective date.